1. Information that we collect from you
When you visit, register, enter a competition or order products or services on victoriastortontales.uk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also record your IP address and the date and time you complete any forms on victoriastortontales.uk. We may also collect information about your usage of our web site as well as information about you from any messages you post to the web site and e-mails or letters you send to us.
2. Use of your information
Your information will enable us to provide you with access to all parts of our web site and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders or competition entries. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. Information used for these purposes will be anonymised and it will not disclose your personal information.
3. Disclosure of your information
Where you have consented when placing an order, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you including products similar or complementary to those you have previously ordered. They may contact you by post as well as by e-mail or text message. If you change your mind about being contacted by these companies in the future, please let us know.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy and ask for confirmation that any third parties are compliant with the General Data Protection Regulation 2018.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your express consent.
5. Security and data retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a maximum of 6 years.
6. Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you if you make more than one request every 3 months or vexatiously. We will provide the information requested or make any requested changes within 30 days of the date of your request. We may contact you to verify your identity before releasing data to you or modifying the data we hold for you.
7. Your right to be forgotten
9. Data Controller
The data controller in respect of our website is Wendy Wakelin trading as Tormedia Publishing.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:
Mainline Business Centre
70 Station Road
Tel: +44 (0)1730 887223